Cookie Policy

Xigna Cookie Policy

Version: 1.0

Effective Date: 1st of July 2026

1. Introduction

This Cookie Policy explains how Xigna ("Xigna", "we", "our", or "us") uses cookies and similar technologies when you access the Xigna website, applications, and related services (collectively, the "Service").

This Cookie Policy should be read together with the Xigna Privacy Policy.

2. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website.

Cookies help websites:

recognize returning users;
maintain secure login sessions;
remember preferences;
improve performance;
enhance usability;
measure service quality.

Cookies cannot execute programs or install software on your device.

3. Technologies We May Use

Xigna may use:

HTTP cookies;
Secure cookies;
Session cookies;
Persistent cookies;
Local Storage;
Session Storage;
Similar browser technologies necessary to operate the Service.

4. Why We Use Cookies

Cookies are used to:

authenticate users;
maintain secure sessions;
remember user preferences;
improve website usability;
monitor application performance;
detect fraudulent activity;
maintain platform security;
support integrations;
improve reliability.

5. Categories of Cookies

5.1 Strictly Necessary Cookies

These cookies are essential for operation of the Service.

Examples include:

authentication
session management
CSRF protection
security tokens
load balancing
account login

Without these cookies, the Service cannot function properly.

These cookies cannot normally be disabled.

5.2 Functional Cookies

These cookies remember Customer preferences.

Examples include:

language selection
dashboard preferences
display settings
timezone
recently used features
accessibility preferences

5.3 Performance Cookies

Performance cookies help Xigna understand how the Service performs.

Examples include:

page load times;
application responsiveness;
feature usage;
navigation flows;
error frequency;
performance bottlenecks.

Performance information is generally collected in aggregated form.

5.4 Security Cookies

Security cookies help protect the Service against unauthorized access.

Examples include:

authentication validation;
login verification;
session integrity;
suspicious activity detection;
fraud prevention.

6. Third-Party Cookies

Certain third-party providers used by Xigna may set cookies required to operate their services.

Examples may include:

authentication providers;
cloud infrastructure services;
accounting platform integrations;
payment providers;
analytics providers.

Xigna does not control third-party cookie practices.

Customers should consult the applicable privacy policies of those providers.

7. QuickBooks Online and Xero

Connections to supported accounting platforms may involve cookies or browser storage required by those providers during OAuth authentication.

Xigna does not control cookies placed by Intuit or Xero during their respective authentication processes.

8. Local Storage

The Xigna web application may use browser Local Storage or Session Storage to improve application responsiveness.

Examples include:

interface preferences;
temporary session information;
user interface state;
dashboard configuration.

Sensitive accounting information is not intentionally stored in browser storage unless specifically required for secure application functionality.

9. Cookie Retention

Different cookies remain active for different periods.

Examples include:

Session Cookies

expire automatically when the browser closes.

Persistent Cookies

remain until expiration or manual deletion.

Security Cookies

remain only as long as operationally necessary.

10. Managing Cookies

Most browsers allow users to:

block cookies;
delete cookies;
clear browser storage;
receive notifications before cookies are stored.

Blocking certain cookies may affect functionality of the Service.

11. Do Not Track

Some browsers provide "Do Not Track" signals.

Because there is currently no universally accepted technical standard for interpreting these signals, Xigna does not currently respond differently based solely on a Do Not Track browser setting.

12. Analytics

Where analytics tools are used, they are intended to:

improve system reliability;
identify software defects;
understand feature usage;
improve Customer experience.

Xigna does not use analytics information to build advertising profiles of Customers.

13. Advertising

Xigna does not currently use advertising cookies to serve targeted advertisements within the Service.

If advertising practices change in the future, this Cookie Policy will be updated accordingly.

14. Updates

Xigna may periodically update this Cookie Policy to reflect:

technology changes;
legal requirements;
operational improvements;
new Service features.

Material updates will be communicated through reasonable means.

15. Contact

Questions regarding this Cookie Policy may be directed using the contact information published on the Xigna website.

Following incorporation, this section will include the legal entity name, registered address, and Privacy Officer contact information.

16. Cookie Principles

Xigna's approach to cookies is guided by the following principles:

security first;
minimum necessary collection;
transparency;
no unnecessary tracking;
no sale of Customer information;
support for secure authentication;
continuous improvement of Customer privacy.